Camp K-9 Policies
Thank you for considering Camp K-9 for your dog’s care. We strive to exceed your expectations and help your pet stay healthy, active, and happy. In order to assist you in the best manner possible, we have some policies for every pet and owner, for the well-being of your pet, other guests, and our staff. Please read the below policies thoroughly, ask questions well before your visit, and then relax – knowing that your dog’s visit will be safe and fun!
Open Play Environment
Camp K-9 offers a daytime open-play environment outside of the individual suites. Your dog will have the opportunity to play with others during the day, and enjoy sleeping in a comfortable suite at night.
Because of our open-play environment, all male dogs over 1 year of age must be neutered and all female dogs over 6 months of age must be spayed. To ensure the safety and comfort of all our guests, our team evaluates all dogs before they are allowed to be placed with our other canine campers. The evaluation must be scheduled in advance, so please call for an appointment before you plan on bringing your dog in for boarding. To ease the check-in process, we recommend that you have your dog’s records submitted to us prior to the boarding dates.
Please call in advance to make a reservation.
Temperament Evaluation
Because we offer an open play environment, every dog coming to Camp K-9 for daycare or boarding must have a temperament evaluation. The evaluation must be scheduled in advance, so please call for an appointment before you plan on bringing your dog in for daycare or boarding. In addition, all dogs over 1 year of age must be spayed or neutered.
During the evaluation, we will bring your dog to a separate area and introduce them to a variety of different daycare-approved dogs to observe your dog's interactions and behavior. We do our best to replicate the variety of a playgroup, so your dog may meet males and females, excited players and calm observers, as well as older dogs and puppies. Every dog has their own distinct personality! It is important for us to observe your dog's behavior, unaltered by your presence. This means you can wait comfortably in our lobby area while your dog is being evaluated.
We are not only looking for any aggressive tendencies but fearful ones as well. We want to confirm Camp K-9 will be a happy, healthy place for your dog.
We require proof of vaccinations (Bordetella, Distemper/Parvo, Canine Influenza, Rabies Certificate) and dog license at the time of evaluation.
General Information and Policies for All Guests Reservations
Space in our programs is limited and filled on a first-come, first served basis. Please make all reservations as early as possible to ensure that we can serve your dog care needs. Unscheduled drop-offs are strongly discouraged, as we may be at capacity for that service already. For those seeking a boarding visit at high-volume times, a two-week advance reservation is recommended.
Deposit and Payment Terms
Camp K-9 accepts checks, cash, and the following credit cards for payment: American Express, Visa, MasterCard, and Discover. Returned checks carry a $35 fee. For advance boarding reservations, a credit card on file is required.
Cancellations
Boarding clients must cancel before the scheduled drop-off date. Any cancellations of boarding services within 72 hours of first scheduled boarding day will result in a $70 cancellation fee.
Vaccinations
All dogs entering Camp K-9 for services must have proof of the following vaccinations.
- DHPP
- Rabies
- Bordetella (Kennel Cough)
- Canine Influenza
It is recommended that all dogs be taking flea/tick and heartworm preventatives.
Illness and Injury
If your dog is ill, please take him or her to the vet immediately! We reserve the right to refuse service if your dog arrives sick or shows evidence of illness. If your dog becomes ill while under our care, we will make every reasonable attempt to contact you. We reserve the right to quarantine the dog until you can pick him/her up, or we will take the dog to our vet if we believe it is in your pet’s best interest.
Life-threatening illnesses or injuries will be treated as deemed best by the staff, at their discretion. All veterinary bills are the responsibility of the owner, whatever the source or cause.
Additional Information and Policies for Boarding Guests
In order to ensure that each dog is fed the appropriate diet, feeding times are set by Camp K-9 staff. The only exceptions to this will be made for dogs with specific feeding requirements for medical reasons.
If your dog requires medication, please bring detailed written instructions along with the medicines when bringing your dog in. Note that medication administration comes with an additional fee. Please talk to a member of our staff to discuss your pet’s needs so that we can let you know the fee that will apply.
Additional Information and Policies for Camp K-9 Guests
All dogs must be on a leash and under control at all times on Camp K-9 property. Leashes cannot be retractable, bungee style, or longer than 6 feet. Camp K-9 management reserves the right to dismiss any dog from the premises and/or deny services for any reason to ensure the safety and well-being of the staff and other dogs in our care. Payment for daycare is due at time of pick up.
Hold Harmless Agreement
Although every possible precaution is taken when caring for your pet, we realize that dogs can still be unpredictable, germs can survive even the best cleaning, and human error can occur, despite training, supervision, and set policies. Therefore, Camp K-9 Paradise for Paws, its owner(s), employee(s), assignee(s), representative(s) or any other person affiliated with the company shall not be held liable for any health issues, illness, or injury (including death) that may result from ill health or actions of another dog, or action of a Camp K-9 owner, employee, assignee, representative, or visitor.
You and your representative(s) or assignee(s) agree not to hold Camp K-9 liable for any illness, injury or death of your dog, yourself, minor children in your care, or damage to your property while your dog is in the care of Camp K-9 Paradise for Paws. You also acknowledge that your dog and any damage resulting from his/her behavior or actions is your responsibility when in your care, and in the parking lot of Camp K-9.
You acknowledge that you understand and accept the terms and conditions set forth by this agreement and the policies of Camp K-9.
